Customer Service Quotes
"Treat your customer, as you want to be treated as a customer."
Just A Customer |
"The secret to success is to treat all customers
as if your world revolves around them."
We make our money out of our friends.
Our enemies will not do business with us.
The purpose of a business is to create a mutually beneficial relationship
between itself and those that it serves. When it does that well, it will be
around tomorrow to do it some more.
People expect good service but few are willing to give it.
"Biggest question: Isn't it really 'customer helping' rather
than customer service? And wouldn't you deliver better service if you
thought of it that way?"
"There's a place in the world for any business that takes care of its customers
- after the sale."
The Wooden Bowl Message |
"There are no traffic jams along the extra mile."
As A Coach, Who Is Your Customer |
"One customer, well taken care of, could be more valuable than $10,000
Success and Value |
"A customer is the most important visitor on our premises.
He is not dependent on us - we are dependent on him."
"If you want customers to buy from you, you need to listen
to them so that you can know what their
needs are and thus be better placed to show the customer
how your product comes into place."
Adam Richards, Sales: How To Master The Art Of Selling
"Make a list of commitments to those you work with and for.
Your commitments can be a policy for customer service, an ethic by
which you work or something physical, like a walkway across the highway."
Teresa de Grosbois; Karen Rowe, Mass Influence: The Habits of the Highly Influential
"The focus of management theories now shifted towards the customer.
The idea was to get really close to the customer and stay there."
Fons Trompenaars; Piet Hein Coebergh, 10 Management Models
"When everybody gets along, things just go better.
They supply better service to the customer. They work together to
deliver satisfaction with smiles."
Adam Burns And Sandra Banks, Leadership Basics
"In relation to customer service issues, the phrase, 'Clearly there has been
some misunderstanding,' can help resolve the matter without blame
being slung back and forth."
Annabelle Stevens, Larissa Stevens, Change Yourself, Change Your World
The people around you will also use non-verbal cues to judge
if you are a likeable person. For example, in the world of
customer service, waiters and clerks are instructed to use
open palms when gesturing.
Joann Richardson, Trust: Trust Yourself and Trust Others, A Simple 10-step Guidelines
ADs don't supplement good customer service and advertising
with bad quality and customer service can backfire.
Ramesh Revuru, That's I.T
Common Sense |
By leading with kindness you are creating and maintaining
the right atmosphere in your environment whether you are at
work or at home, so that your family or employees are able
to deliver whatever it is you want them to deliver such as paperwork,
behavior or customer service.
Mel Kennedy, Leadership: The Power of Leadership in Business Management
You want your customers to be happy. This means good customer
service but if you really want to shine, go above and beyond with
every single customer that you get.
Ingo Michehl, Mindset: Entrepreneurial Success
Customers have choices when buying a product. They seek options
from trusted friends and family. Experienced shoppers
explore what others are saying on social media and online customer reviews.
Kevin Allen, 10 Guiding Principles of The Ethical Entrepreneur
If you are able to provide a remarkable service for that customer, he or she will undoubtedly refer similar customers
to you (itís interesting how people will often have friends who are similar to themselves).
Wuyen Hsu, Saying NO
Organizations that structure their processes and operations around the
needs of the customer realize that customer satisfaction is an inherent
attribute of quality and customer retention.
ClydeBank Business; Benjamin Sweeney, Lean Six Sigma: QuickStart Guide
In short, if those two groups of people - your employees and your customers -
are ecstatic, then wonderfully and ironically, your shareholders are going
to be ecstatic as well. It's about creating a business where everyone
associated with it thrives - everyone!
Kip Tindell, Uncontainable: How Passion, Commitment, and Conscious Capitalism Built a Business Where Everyone Thrives
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