Customer Service Quotes

Good customer service is vital to a company's success. Let these customer service quotes give you thoughts and ideas about being the best you can be and keeping your customers satisfied and happy.


"Treat your customer, as you want to be treated as a customer."

Just A Customer   |  


People expect good service but few are willing to give it.
Robert Gately
Inspirational Quotes  |  


It doesn't matter whether your company is one person, or a million people. People want to know they matter. They want to know they're listened to.
Peter Shankman, Customer Service: New Rules for a Social Media World
Encouraging Quotes  |  


"We believe that customer service can be - ought to be - an intrinsically rewarding profession. There's just something about serving people that's immensely satisfying to the human psyche."
Peggy Carlaw; Vasudha K. Deming, The Big Book of Customer Service Training Games
Words of Encouragement  |  


The secret to success is to treat all customers as if your world revolves around them. Author Unknown
The secret to success is to treat all customers as if your world revolves around them.
Author Unknown
Success   |  


Products and services can easily be replicated. So if your company's competitive advantage is based on products and services alone, you are at risk. But if it's based upon products, services, and quality service, then you'll have a competitive advantage that's very difficult to match.
Lee Cockerell, Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney
Risk   |  


The ability to find a customer, sell your product or service to that customer, and satisfy the customer so that he buys from you again should be the central focus of all entrepreneurial activity.
Brian Tracy
Focus   |  


We make our money out of our friends. Our enemies will not do business with us.
Elbert Hubbard
Friend   |  


The purpose of a business is to create a mutually beneficial relationship between itself and those that it serves. When it does that well, it will be around tomorrow to do it some more.
John Woods
Purpose   |  


"Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?"
Jeffrey Gitomer
Questioning   |  


"There's a place in the world for any business that takes care of its customers - after the sale."
Harvey MacKay
The Wooden Bowl Message   |  


There are no traffic jams along the extra mile. Roger Staubach
"There are no traffic jams along the extra mile."
Roger Staubach
Funny Quotes   |


"Customer service is about how you take care of your customers needs and help them solve their problems."
Tom Corson-Knowles, Systemize, Automate, Delegate: How to Grow a Business While Traveling, on Vacation and Taking Time Off
Helping Others   |


"The absolute fundamental aim is to make money out of satisfying customers."
John Egan
Wealth   |


"Because in any economy - especially a down economy - Customer loyalty is your strongest asset!"
John R. DiJulius III, The Customer Service Revolution
Top Ten Quotes   |


"In customer service, however, it helps to have people who can see where problems might arise and stop them before they happen. You want employees who can do more than react to a situation."
Anne MacKeigan, Customer Service the Sandler Way: 48 Rules for Strategic Customer Care
Problem   |


"In such an environment, it's important to bear in mind that everyone in your organization is, ultimately, part of the customer experience. It's also worth remembering that your company's customer service plan is only as strong as its weakest link.
David H. Mattson
Experience  |


"Make a list of commitments to those you work with and for. Your commitments can be a policy for customer service, an ethic by which you work or something physical, like a walkway across the highway."
Teresa de Grosbois; Karen Rowe, Mass Influence: The Habits of the Highly Influential
Commitment   |  


"If you want customers to buy from you, you need to listen to them so that you can know what their needs are and thus be better placed to show the customer how your product comes into place."
Adam Richards, Sales: How To Master The Art Of Selling
Listening   |  


One customer, well taken care of, could be more valuable than $10,000 worth of advertising. Jim Rohn
"One customer, well taken care of, could be more valuable than $10,000 worth of advertising."
Jim Rohn
Success and Value   |  


"Customer service is like the weather. Everybody talks about it but nobody (well, almost nobody) does anything about it. And yet each one of us is an expert on customer service. At one point or another during the course of our day, we are all customers. We know good service when we see it, and we know bad service when we see it. You don't have to read a book to have it explained to you."
Robert Spector, The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry
Books   |  


"Your most unhappy customers are your greatest source of learning."
Bill Gates
Knowledge   |  


"The focus of management theories now shifted towards the customer. The idea was to get really close to the customer and stay there."
Fons Trompenaars; Piet Hein Coebergh, 10 Management Models
Leadership   |  


"When everybody gets along, things just go better. They supply better service to the customer. They work together to deliver satisfaction with smiles."
Adam Burns And Sandra Banks, Leadership Basics
Teamwork   |  


"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."
W. Edwards Deming
Customer Satisfaction   |  


"In relation to customer service issues, the phrase, 'Clearly there has been some misunderstanding,' can help resolve the matter without blame being slung back and forth."
Annabelle Stevens, Larissa Stevens, Change Yourself, Change Your World
Blame   |  


The people around you will also use non-verbal cues to judge if you are a likeable person. For example, in the world of customer service, waiters and clerks are instructed to use open palms when gesturing.
Joann Richardson, Trust: Trust Yourself and Trust Others, A Simple 10-step Guidelines
Trust   |  


A customer is the most important visitor on our premises. He is not dependent on us - we are dependent on him. Author Unknown
"A customer is the most important visitor on our premises. He is not dependent on us - we are dependent on him."
Author Unknown
Attitude   |  


Get closer to your customers and find out what they need and value.
Kula Sellathurai; Raymond Aaron, Action Leads to Success: The Book On Leadership
Action   |  


ADs don't supplement good customer service and advertising with bad quality and customer service can backfire.
Ramesh Revuru, That's I.T
Common Sense   |  


By leading with kindness you are creating and maintaining the right atmosphere in your environment whether you are at work or at home, so that your family or employees are able to deliver whatever it is you want them to deliver such as paperwork, behavior or customer service.
Mel Kennedy, Leadership: The Power of Leadership in Business Management
Kindness   |  


You want your customers to be happy. This means good customer service but if you really want to shine, go above and beyond with every single customer that you get.
Ingo Michehl, Mindset: Entrepreneurial Success
Happy   |  


Customers have choices when buying a product. They seek options from trusted friends and family. Experienced shoppers explore what others are saying on social media and online customer reviews.
Kevin Allen, 10 Guiding Principles of The Ethical Entrepreneur
Choices   |  


If you are able to provide a remarkable service for that customer, he or she will undoubtedly refer similar customers to you. Wuyen Hsu
If you are able to provide a remarkable service for that customer, he or she will undoubtedly refer similar customers to you (it's interesting how people will often have friends who are similar to themselves).
Wuyen Hsu, Saying NO
Wise   |  


Customer service is defined as the ability of knowledgeable, capable, and enthusiastic employees to deliver products and services to their internal and external customers in a manner that satisfies identified and unidentified needs and ultimately results in positive word-of-mouth publicity and return business.
Robert W. Lucas, Customer Service Skills for Success
Enthusiasm   |  


The golden rule for every business man is this: 'Put yourself in your customer's place.'
Orison Swett Marden
Inspirational Sayings   |  


Organizations that structure their processes and operations around the needs of the customer realize that customer satisfaction is an inherent attribute of quality and customer retention.
ClydeBank Business; Benjamin Sweeney, Lean Six Sigma: QuickStart Guide
Potential   |  


In short, if those two groups of people - your employees and your customers - are ecstatic, then wonderfully and ironically, your shareholders are going to be ecstatic as well. It's about creating a business where everyone associated with it thrives - everyone!
Kip Tindell, Uncontainable: How Passion, Commitment, and Conscious Capitalism Built a Business Where Everyone Thrives
Passion   |  


Satisfied Customers
a content client
gives us deep satisfaction
our team wishes you
a Merry Christmas season
in friendship and good health.
Danny Demeersseman, 210 Christmas and New Year Wishes for Greeting Cards
Christmas Greetings   |  


In other words, customer service both at the time of the sales event and, if needed, following the sales event were stressed as to be of equal importance.
Byron Pulsifer, Customer Satisfaction
Time   |  


If you are in a customer service role, your smile makes people a lot more amenable to work with you  Byron Pulsifer
If you are in a customer service role, your smile makes people a lot more amenable to work with you and you will certainly find a lot fewer people who will take their frustration out on you.
Byron Pulsifer, Just A Smile
Work   |  


Customer Service means finding the best solution for each customer, quickly, correctly, and with a helpful attitude.
Renee Evenson, Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Positive Attitude   |  


Sellers don't believe in closing a sale; they believe in opening a long term relationship that will make their businesses successful. They know that is not what you say; it is how you say it. They use the power of words by creating a connection and relating emotionally with their customers through passing their message with emotion, personality, credibility, and conviction.
Jason Mainsons, Communication: An Easy How To Communicate Guide For Beginners
Believe   |  


You can't convince an investor or customer that your products and services are worth their money if you don't know how to use all of your communication instruments.
Patrick Cogen, Communication Skills - Improve Your Communication Skills, Build Trust And Become Successful Now
Communication   |  


However, in an age when the talk is of customer service excellence and empowerment of employees, think of accountability as defining the boundaries of the decision-making freedom an individual enjoys within an organization.
Brian Dive, The Accountable Leader: Developing Effective Leadership Through Managerial Accountability
Accountability   |  


Customers want value and will go wherever they must to get it. Their loyalty is fleeting.
Vince Molinaro, The Leadership Contract: The Fine Print to Becoming an Accountable Leader
Random   |  


Social media has turned customer service upside down. Today, more than ever before, Customers are informed and empowered, and expect personalization and quicker responses.
John R. DiJulius III, The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Quotes about Change   |  

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