Customer Service Quotes Page 5

"The longer you wait, the harder it is to produce outstanding customer service." William H. Davidow
Wise   |



"Successful business owners wake up every day thinking, "How can I serve my customers better?" They have a mind-set of continuous improvement." Stuart E. Lucas, Wealth: Grow It and Protect It
Focus   |



... do you want more customers? Give that extra mile ...  Stephen R. Covey
"Businesspeople, do you want more customers? Give that extra mile of service. Go beyond what others do. Look on your customers' difficulties and problems, their adversities, as an opportunity where you can go way beyond what is normally expected." Stephen R. Covey
Opportunity   |



"And if we already know that the most successful businesses in every industry are the ones that execute the highest levels of customer service, then why don't more than 5 percent of all businesses actually do it?" John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
Questioning   |



"With consumer confidence and customer loyalty at an all-time low, providing exceptional customer service is no longer an added benefit; it is a necessity. Customers who are not satisfied with the way they are treated are jumping ship and taking their business elsewhere." Renee Evenson, Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Confidence  |



"Be everywhere, do everything, and never fail to astonish the customer." Macy's Motto
Failure   |



The purpose of business is to create and keep a customer. Peter Drucker
"The purpose of business is to create and keep a customer." Peter Drucker
Purpose   |



"The Customer is King." Author Unknown
Attitude   |



"The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer." Peter Drucker
Words of Encouragement   |



Customer service is training people how to serve clients in an outstanding fashion. Author Unknown
Teacher   |



The truth is, the customer is not always right. But when you work in the service field, it's your job to be courteous, respectful, and helpful, even when those behaviors aren't exhibited by your customers. And, although customers may not always be right, it's their perceptions of good service that matters and it's how they're being treated that's important to them. Renee Evenson, Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Truth   |



Make a customer, not a sale. Katherine Barchetti
"Make a customer, not a sale." Katherine Barchetti
Success   |



First, let me say that "impact" and "effort" go both ways. Your business should make an impact in your own life: lifestyle, wallet, self-worth ... And your business should make an impact on your customers: problems solved, desires fulfilled, perspectives altered ... Ideally, your business also has an impact on the world, be it in your little corner of the universe or on the global stage. Tara Gentile, Te Art of Growth: Maximize Your Impact, Minimize Your Effort
Effort   |



"Customer complaints are the schoolbooks from which we learn." Author Unknown
Complaining   |



"Customers are an investment. Maximize your return." PeopleSoft Ad
Wealth   |



"Without great employees you can never have great customer service." Richard F. Gerson
Greatness   |



If you don't care, your customer never will. Marlene Blaszczyk
"If you don't care, your customer never will." Marlene Blaszczyk
Motivational   |



"To keep a customer demands as much skill as to win one." American Proverb
Proverbs   |



"Empower your employees to change things if it improves the customer service they are able to deliver." Catherine Pulsifer
Change   |



"Although your customers won't love you if you give bad service, your competitors will." Kate Zabriskie
Good   |


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