Customer Service Quotes Page 4
"Quality is more than important than quality. One home run is much
better than two doubles."
Funny Quotes about Life |
"Giving excellent service is a must today. All successful businesses
pay attention to customer service. As without your customers you
have no business. The higher the level of satisfaction a customer
has is one of the determining factors in
the success of any business."
"A heartfelt birthday card and a personal, handwritten holiday card once a year: Three dollars. An endless referral source
disguised as your customer for life: Priceless."
Tommy Wyatt, Appreciation Marketing®: How to Achieve Greatness Through Gratitude
"The need for innovation is endless. Businesses must keep reinventing not
only their products and ways of delighting
their customers,but also the way they organize themselves;
communicate so as to coordinate activities; and stay
current with changes in technology,demographics, politics,
government regulations, and so on."
James Flaherty, Coaching
"Businesses spend billions of dollars a year handling consumer complaints.
And the giants of customer service are no
longer the only players competing for our complaint dollars."
Guy Winch Ph.D., The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem
"To my customer. I may not have the answer, but I'll find it.
I may not have the time, but I'll make it."
"To give real service you must add something which cannot be bought
or measured with money, and that is sincerity and integrity."
Donald A. Adams
"We don't want to push our ideas on to customers, we simply want
to make what they want."
"When you serve the customer better, there's always a return on your
"Customer service is of the utmost importance to survive in relation
to global competition that companies are facing today."
Byron and Catherine Pulsifer
Leadership vs Management |
"If we don't take care of our customers, someone else will."
"Treat every customer as if they sign your paycheck. . . because they do."
"Consumers are statistics. Customers are people."
Words of Encouragement |
"Your most unhappy customers are your greatest source of learning."
"Every company's greatest assets are its customers,
because without customers there is no company."
AI (artificial intelligence) chatbots are beginning to play a role in handling
rudimentary customer service needs.
Even though chatbots may eventually handle many basic interactions,
I believe consumers will always prefer the human "touch" when it comes to
providing exceptional customer service.
Renee Evenson, Customer Service Training 101: Quick and Easy Techniques That Get Great Results
"Well done is better than well said."
Model - that is, live - the behavior you want others to practice.
In my corporate life that meant getting out to talk with and listen
to our customers.
Mario Morino, Leap of Reason
A successful business plan is necessary and this certainly includes
knowing how you will attract buyers or customers, and having
the right visibility either through location or advertising that brings
in prospective customers. But, one question that you must ask is what
need is my product or service satisfying? In other words, just because
you have a great product or service, doesn't mean anyone wants
it unless your product helps him or her satisfy a need or want.
"Quality, is job one."
Ford Company Slogan
One of the secrets of giving good service is the old saying, "give the customer
more than what they expect." If you want to succeed then try this!