"A leader knows what's best to do; a manager knows
merely how best to do it."
Ken Adelman Wise |
"A leader can only be successful if he knows how to listen in a
helpful way. A great leader will never punish someone for having
concerns or being a bit behind."
Brian Cagneey, Coaching: How To Influence Your Team With Coaching Skills, Leadership Skills And Coaching Questions
Inspirational Quotes |
"A good leader must be willing and able to make difficult decisions
in high-pressure situations."
Ace McCloud, Coaching: Coaching Strategies
"As a team leader, the group manager, or the coach of your team,
you represent your team and with all honesty,
you are only as good as your team."
John Popovich, Coaching Executing 10 Key Coaching Strategies That Will Motivate And Inspire Your Team
"Leadership is about your ability to create a culture in which your team
can deliver remarkable results and love doing it."
George B. Bradt; Jayme A. Check; John A Lawler, The New Leader's 100-Day Action Plan
Words of Encouragement |
"Being a leader is about making decisions that put you in the position
to influence and inspire."
Angie Morgan, Leading from the Front: No-Excuse Leadership Tactics for Women
"People must be able to tell that the leadership of the company is truly
committed and passionate about the
John R. DiJulius III, The Customer Service Revolution
"Among the great challenges facing any leader is growing and tapping
other people's full capacity."
Paul G. Stoltz PhD, . Adversity Quotient Work: Finding Your Hidden Capacity For Getting Things Done
". . . the most effective leaders continuously ously strive to bring together the
right people, give them the finest tools,
and inspire them to deliver unforgettable customer service."
Bill Capodagli and Lynn Jackson
Customer Service |
"I personally believe that learning how to handle your worst customer
situations is the single most important skill you
can learn in your career, and that teaching your team these skills is
the surest way to succeed as a leader."
Richard S, Gallagher, The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
"But the person who has technical knowledge plus the ability to
express ideas, to assume leadership, and to arouse enthusiasm
among people - that person is headed for higher earning power."
Dale Carnegie, How to win friends & influence people
"Some people think leadership is about power, however,
power is not leadership. When you lead people you are actually helping people accomplish more
and be all that they can be."
Catherine Pulsifer Accomplishment |
"We need leaders who add value to the people and the organization they
lead; who work for the benefit of
others and not just for their own personal gain; who inspire and
motivate rather than intimidate
and manipulate; who live with people to know their problems
and live with God in order to solve them; and who follow a moral
compass that points in the right direction regardless of the trends."
Mary Kay Ash Problem |
"The most dangerous leadership myth is that leaders are born -
that there is a genetic factor to leadership. This myth asserts that
people simply either have certain charismatic qualities or not.
That's nonsense; in fact, the opposite is true. Leaders are made
rather than born."
Warren G. Bennis Character |
"Effective leadership is not about making speeches
or being liked; leadership is defined by results not attributes."
Peter Drucker Success |
"A leader takes people where they want to go.
A great leader takes people where they don't necessarily want to go,
but ought to be."
Rosalynn Carter Greatness |
"To lead people, walk beside them ...
As for the best leaders, the people do not notice their existence.
The next best, the people honor and praise.
The next, the people fear; and the next, the people hate ...
When the best leader's work is done the people say,
'We did it ourselves!'"
Lao-tsu Fear |
"The best leaders of all, the people know not they exist.
They turn to each other and say 'We did it ourselves'."
Zen Saying Teamwork |
And it falls to a true leader to see to it that his or
her people have an inspiring vision to pursue."
Bill Byrd, Sweet Success 12 Proven Habits of Winning Leaders Vision |
"All of the great leaders have had one characteristic in common:
it was the willingness to confront unequivocally the major
anxiety of their people in their time. This, and not much else, is the
essence of leadership."
John Kenneth Galbraith Time |
"Outstanding leaders go out of their way to boost
the self-esteem of their personnel. If people believe in themselves,
it's amazing what they can accomplish."
Sam Walton Believe In Yourself |
"If you listen to the most effective politicians, you will notice that the most
successful are those who speak at a grade school level. While most people
want their leaders to possess a high level of intelligence,
the average (and below average) person finds that simple language is
easier to digest."
Theo Gold, Communication: The Communication Bible: Social Skills, Body Language, Influence & Persuasion
"Moreover, in high-performance teams, the role of the team leader is
less important and more difficult to identify because all members lead
the team at different times."
Douglas Smith; Jon Katzenbach, The Wisdom of Teams:
Creating the High-Performance Organization
Teams Beyond Yesterday's Needs |
"If there is anything I would like to be remembered for it is that I
helped people understand that leadership is helping
other people grow and succeed. To repeat myself, leadership
is not just about you. It's about them."
Helping Others |
"In my own view, a leader not only has a clear overview of the landscape and
the ultimate goals, but she also believes that her
team can overcome the obstacles--clear a path through the forest--
by themselves with adequate support and guidance and
is thus interested in helping them grow to achieve that goal."
Candela Iglesias Chiesa, Build your Dream Team: Leadership based on a passion for people.
"Forcing someone to do something is just another way of controlling them.
The key is to find a way to lead people without ruling them!"
Robert Lebow; Randy Spitzer, Accountability: Freedom and Responsibility Without Control
"Here's what's clear to me: Business leaders who employ the principles
of leadership accountability stand to multiply their chances of success
and market leadership."
Di Worrall, Accountability Leadership: How Great Leaders Build a High Performance Culture of Accountability and Responsibility
"Leadership must also see teams not only as a 'tool' but also as a way of
thinking and being."
Deborah Mackin; Deborah Harrington-Mackin, The Team-Building
Tool Kit: Tips and Tactics for Effective Workplace Teams
Inspirational Thoughts |